Acceptable Use Policy

Last updated: May 23, 2026

This Acceptable Use Policy ("AUP") governs what you may and may not do on XyleHosting's infrastructure. It applies to all services including Minecraft hosting, VPS, web hosting, Discord bot hosting, and dedicated servers. Violations may result in immediate suspension without refund.

1. Permitted Uses

XyleHosting services are designed for:

  • Minecraft, game server, and application hosting for personal and commercial use
  • Web hosting for legitimate websites, blogs, and e-commerce stores
  • Discord bot hosting for community management bots
  • Development, testing, and staging environments
  • VPS usage for general-purpose computing, databases, APIs, and development tools
  • Legitimate business applications and SaaS products

2. Prohibited Activities

2.1 Network & Security Abuse

  • Launching, facilitating, or participating in DDoS attacks against any target
  • Port scanning, vulnerability scanning, or probing networks without written authorization
  • Unauthorized access to systems, networks, or data
  • Deploying malware, viruses, ransomware, botnets, or exploit kits
  • Forging packet headers or IP spoofing
  • Running open proxies, VPN exit nodes (without approval), or anonymization services that facilitate abuse

2.2 Spam & Messaging Abuse

  • Sending unsolicited bulk email (spam) from any XyleHosting IP address
  • Operating mailing lists without proper opt-in verification
  • Phishing campaigns, credential harvesting, or social engineering attacks
  • SMS spam, robocalling, or any unsolicited mass messaging

2.3 Illegal Content

  • Child sexual abuse material (CSAM) — zero tolerance, immediately reported to authorities
  • Content that infringes copyright, trademarks, or other intellectual property rights
  • Distribution of pirated software, cracked games, or illegal media
  • Content promoting terrorism, violence, or hate speech
  • Illegal gambling operations or unlicensed financial services

2.4 Gaming Server Rules

For Minecraft and game server plans:

  • Servers must not be used to host hacked clients, exploit distribution, or cheating tools
  • You may not use your server to attack other game servers
  • Cracked/offline mode servers are permitted for single-owner testing only — not for evading Mojang's authentication on public servers
  • Resource consumption must stay within your plan limits; runaway processes causing neighbour impact will be throttled

2.5 Discord Bot Rules

  • Bots must comply with Discord's Terms of Service and Developer Policy at all times
  • You may not run self-bots, token loggers, or bots designed to scrape, spam, or raid servers
  • Bots involved in harassment, manipulation, or hate campaigns will be terminated immediately

2.6 Resource Abuse

  • Cryptocurrency mining is prohibited on all plans without prior written approval
  • Intentionally consuming excessive CPU, RAM, or I/O to degrade shared infrastructure
  • Running torrent clients or P2P file sharing as a primary workload

3. Reporting Abuse

If you observe abuse originating from XyleHosting's IP space, please report it to abuse@xyle.host. Include the IP address, timestamp, and a description of the activity. We investigate all credible reports within 24 hours.

4. Enforcement

Upon discovering a violation, XyleHosting may take the following actions, depending on severity:

  • Warning: Email notification requesting corrective action within a specified timeframe
  • Throttling: Resource restriction to protect other customers
  • Suspension: Service suspended pending investigation
  • Termination: Immediate account termination with no refund for serious violations
  • Legal action: Reporting to law enforcement for illegal activities

Abuse Reports: abuse@xyle.host
Support: support@xyle.host
Discord: discord.gg/xylehosting

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